Article •
Reduced hours on holidays
Table of contents
We’re based in the UK, so we observe UK bank holidays. If you submit a ticket on one of these days, then you may have to wait longer (up to one business day more) for a response.
2025
| Date | Day |
| 18 April | Friday |
| 21 April | Monday |
| 5 May | Monday |
| 26 May | Monday |
| 25 August | Monday |
| 25 December | Thursday |
| 26 December | Friday |
2026
| Date | Day |
| 1 January | Thursday |
| 3 April | Friday |
| 6 April | Monday |
| 4 May | Monday |
| 25 May | Monday |
| 31 August | Monday |
| 25 December | Friday |
| 28 December | Monday |