Navigation
Articles

Submit a ticket

If you haven’t found the answer you’re looking for in our Help Center, you’re in the next best place. We’d love to answer your question.

We aim to respond within 24 hours, but please allow up to two business days. We’re online 09:00–17:00 UTC+1 on business days (Monday–Friday). We operate reduced hours on holidays.

Learn about writing an effective ticket.

Provide a detailed description to help us answer your question faster.

Provide the full URL of the affected page on your store. e.g. https://support.usethemu.com

Add file or drop files here

    Make sure your email address is correct as we will communicate with you via email. You’ll receive an email confirmation after submitting your ticket.

    Your question may not be covered by our Support Policy. Please read our Support Policy for full details on what’s included in Theme Support.